Saturday, June 10, 2006

Beware eFax: Its like a disease

I joined eFax so I could send a fax to a representative for some issue. I really didn't need to service, so I tried to cancel it. This is when I found that there was no cancellation option on any of the forms.

After hunting through the help, I found that I could cancel the account via an IM chat with a sales person. I attempted to cancel several time and that sales person just wouldn't do it. I received many offers, but I just wanted to cancel.

I finally, got the person to cancel the account or so I think. I will receive no confirmation and if eFax changes continue to show up on my credit card bill my only defense will be "but, I had this awesome IM chat where they said they'd cancel it"

Avoid eFax....

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